Return Center

By filling out the following form, we will organize a free collection at the address indicated.

We remind you that:

  • Returns can be made free of charge only within 14 working days from receipt of the product.
  • The product must be in the same condition in which it was received, intact and without signs of wear. Otherwise no refund or exchange will be made.
  • For the shipment it is necessary to use the same packaging received, otherwise it is possible that a surcharge will be deducted from the refund amount.
  • To view the complete return policy click here.

Returns Form

(*) The fields marked with an asterisk are mandatory
  • Don't you remember? Search in the section your orders or in the email you received.
  • Address where to pick up the package

  • (from the next day up to 7 days later; only working days available)
    Date Format: MM slash DD slash YYYY
  • (if OTHER, specify in the notes field)
  • In case of payment with cash on delivery:

  • Caution.: - the time slot for collection is subject to availability and will be confirmed later by email. - In the event that it is not possible to reach you at the telephone number provided, the withdrawal could be canceled and the return canceled. - The size change is subject to availability and will be confirmed later by email. If the requested size is not available, a full refund of the order will be made.
  • This field is for validation purposes and should be left unchanged.