Return Center

By filling out the following form, we will organize a free collection at the address indicated.

We remind you that:

Returns can be made free of charge only within 14 working days from receipt of the product.
The product must be in the same condition in which it was received, intact and without signs of wear. Otherwise no refund or exchange will be made.
For the shipment it is necessary to use the same packaging received, otherwise it is possible that a surcharge will be deducted from the refund amount.
To view the complete return policy click here.

(*) The fields marked with an asterisk are mandatory

Order number*
Don't you remember? Search in the section your orders or in the email you received.
Name*
Surname*
Telephone*
Email*
Address where to pick up the package
Address*
Street Address City State / Province / Region ZIP / Postal Code Country
Additional info (ex .: staircase, intercom)
Date to pick up*
(from the next day up to 7 days later; only working days available)
Date Format: MM slash DD slash YYYY
Time slot*
- 9/12
- 10/13
- 11/14
- 12/15
- 13/16
- 14/17
- 15/18
Reason for return*
(if OTHER, specify in the notes field)
If you change size, enter the required size:
Notes
In case of payment with cash on delivery:
iban banking
Account holder
Caution.: - the time slot for collection is subject to availability and will be confirmed later by email. - In the event that it is not possible to reach you at the telephone number provided, the withdrawal could be canceled and the return canceled. - The size change is subject to availability and will be confirmed later by email. If the requested size is not available, a full refund of the order will be made.
Terms of sale and Privacy Policy*
- I have read and accept the Terms of Sale and the privacy policy
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Comments
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